Customer Service and Administration
Mainfreight
Job Description
Join our Customer Service and Admin team at Mainfreight Transport Albury!Working within a well-established team this is an exciting career opportunity for a passionate and energetic person who has a strong work ethic.This role will involve working with our sales and operations teams.The successful team member will be able to work autonomously or within a team and have a quality approach to all tasks they undertake.
The ideal candidate will require both strong interpersonal and good time management skills, a commitment to follow up and follow through issues, a positive “can-do” attitude, and good computer skills.
To be successful, the applicant will need to possess the following skills:
Eagerness and enthusiasm to learn
An energetic, proactive and positive attitude to customer service
Polite and friendly telephone manner
Ability to work under pressure in a fast-paced environment
Team player
Strong problem-solving skills
Well presented
Always demonstrating a Customer is King mindset
A Strategic thinker / ability to think outside the square
Duties and responsibilities include and are not limited to:
General Administration & Customer Service
Liaising with customers and reporting estimated arrival times
Liaising with drivers and consignees for proof of deliveries
Taking and entering daily pick ups
Liaising with internal and external customers and contractors to ensure an efficient and effect service
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