Customer Service Advisor
Screwfix Direct Ltd
Job Description
- Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
- Upto £13.08 per hour
- Permanent Full Time (30 -37.5 hours) - Permanent
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).
From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
We are looking for a confident, motivated and people focused Customer Service Advisor to join our professional team of Customer Service experts on a permanent full time / part-time basis.
Reporting into a Customer Service Manager, the CSA role delivers the best possible service across multiple channels (calls, emails, and WhatsApp) and for different customer groups (Screwfix, business, and trade) to resolve post sales contact and giving the highest level of customer service as an ambassador of our business.
Our customers and community mean everything to us here at Screwfix and our Contact Centre enable our customers and our stores to deliver a world class customer experience!
This is to join our Twilight Team who work Monday - Friday 12:00 - 20:15. Training will be Monday - Friday 09:00 - 17:00
Start Date 26th October
Customer Service Advisor
Customer Service Advisor
- Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
- £13.08 per hour
- Permanent Full Time (30 -37.5) - Permanent