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Customer Service Advisor

Pertemps London

LondonFull-timeMid LevelOn-site

Job Description

This full-time Customer Service Advisor role in London offers a salary of £27,500 per annum through Pertemps London. Based in a busy store, the successful candidate assists customers face-to-face and by telephone, providing product advice while identifying sales prospects to meet agreed targets. Daily duties include administrative work ensuring compliance with company procedures, alongside upholding a clean, safe and organised retail space.

The position involves lone working and key holder responsibilities when required, plus forklift operation where applicable. Applicants should communicate clearly and confidently, demonstrate a strong customer focus, and possess the drive to achieve sales goals within a supportive retail setting.

Customer Sales Advisor – London £27,053

Are you passionate about delivering excellent customer service and achieving sales targets? We’re looking for a Customer Sales Advisor to join a busy store, helping customers every day while contributing to the smooth running of the store.

Key Responsibilities

  • Assist customers face-to-face and over the phone, providing advice and selling products and services.
  • Maximise every sales opportunity to meet and exceed targets.
  • Complete administrative tasks to ensure compliance with company procedures.
  • Maintain a clean, safe, and organised store environment.
  • Take responsibility for lone working and key holder duties when required.
  • Operate forklifts where applicable and support general store tasks.

What We’re Looking For

  • Clear and confident communicator with strong verbal and written skills.
  • Self-disciplined, detail-focused, and adaptable to team or lone working.
  • Motivated to learn about products and services and to provide excellent customer experiences.
  • Comfortable with physical aspects of the role, including store rounds and occasional forklifting.

Why This Role

  • Competitive salary of £27,053.
  • Opportunity to develop your sales and customer service skills.
  • Join a friendly, supportive, and customer-focused environment.

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