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Customer-Focused Reliability Engineer

John Crane

EdmontonFull-timeMid LevelOn-site

Job Description

Become a key contributor as a Customer-Focused Reliability Engineer. Coordinate product evaluations, troubleshoot issues, and partner with clients to improve engineering reliability and performance. This role centers on customer interactions, making data-driven recommendations for improving product reliability and performance.

You will oversee the installation and commissioning of mechanical seals, manage necessary inventory, and contribute to customer training initiatives. Engaging with clients to address their needs and concerns promptly is essential to maintaining high satisfaction levels. Key Responsibilities: • Recommend enhancements for customer application reliability • Troubleshoot mechanical seal installations as needed • Monitor and report on key performance indicators • Prepare and conduct training for client personnel • Assess inventory for optimization within guidelines Requirements: • Bachelor’s degree in Engineering essential • 2–5 years experience with rotating equipment reliability • Professional engineering certification required • Strong analytical and problem-solving abilities • Understanding of oil and gas processes beneficial Utilize your expertise to improve customer reliability and satisfaction while ensuring seamless technical support. #J-18808-Ljbffr

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