Customer Experience Transformation Architect

A global consulting firm is seeking a skilled management consultant to drive customer service transformation in Scottsdale, Arizona. In this role, you will evaluate client offerings, lead delivery teams, and shape strategic solutions that enhance customer experiences. The ideal candidate has a solid background in consulting with expertise in customer service technologies and AI, as well as strong problem-solving abilities.

The position comes with attractive compensation and a comprehensive benefits package. #J-18808-Ljbffr