CSM Manager

Role Purpose In this role, you will manage and grow relationships with strategically important clients, focusing on renewal negotiations and long-term relationship management. Key responsibilities include developing and maintaining a client health status, executing account strategies, and leading renewal discussions to drive successful outcomes. You will collaborate with internal teams to deliver value across all JoinedUp by Beeline products and services, ensuring clients' needs are met while identifying opportunities for growth and contract renewals.

Lead contract renewals and negotiate terms to meet growth and revenue targets. Develop and execute strategic account plans to drive long-term value and expansion. Communicate account status and opportunities to leadership.

Achieve defined revenue and strategic targets for assigned accounts. Bachelor’s Degree or equivalent experience ~ Proven Account Management skills required in order to create, maintain and enhance customer relationships ~ Proven Relationship Management skills both with clients and internal teams ~1 year of account/project or program management experience (Min) ~ Experience with change management Contingent Workforce Management experience Technical competence (understand software, hardware, networks, etc) Passion for process and organizational change management This role is fully remote, but onsite client visits may be required. Our Company: For over 20 years, Beeline has empowered businesses worldwide to achieve competitive advantages with their extended workforce.

The Beeline Extended Workforce Platform provides the visibility necessary to mitigate risks, realize cost savings, and adapt to dynamic business needs. Through thousands of integrations, organizations can connect their extended workforce data across all technology stacks, including major procurement and HR systems. Join the ranks of renowned brands benefiting from Beeline’s seasoned expertise, collaborative innovation, and industry-leading partner network.

Every business, given the right talent, is capable of superior outcomes. Our Mission: Our trusted platform connects businesses to the remarkable talent within the global extended workforce. Equal Opportunity Employer Minorities/Women/Veterans/Disabled