CRM TRAINEE . Marketing Department

SEPHORA was a bold and successful idea when we opened the doors of our first store back in 1969; we started a revolution in the world of beauty. More than 40 years later, we continue to improve, surprise and discover new talents like you.

We are looking for a proactive, bold and eager-to-learn Intern who wants to continue developing professionally in the world of Retail, within the Marketing Department / CRM Team, supporting the Portuguese market. If you have the opportunity to sign an Internship Agreement with your school or university, meet our requirements and wish to discover how to Sephorize the world with us, THIS IS YOUR OPPORTUNITY!

What you will be doing:

Support the CRM team through:

• Support in the coordination and management of the loyalty programme.
• Participation in customer acquisition and retention initiatives.
• Support in the creation and implementation of CRM campaigns for the Portuguese market.
• Management of customer communications through email marketing.
• Support in customer database segmentation and management.
• Preparation of weekly and monthly reports on customer acquisition and loyalty metrics.
• Analysis of KPIs to optimise CRM campaigns and actions.

What we offer:

• Opportunity to develop new projects and skills within a highly dynamic and international environment.

Desirable:

• Immediate availability to start full-time.
• Ability to sign an Internship Agreement with a University or Business School for a period of 6 months to 1 year.
• Degree in Marketing, Business Administration, Communication or a related field.
• Soft skills: Strong attention to detail, analytical mindset, excellent communication skills, proactive attitude and ability to learn quickly.
• Interest in the digital environment, marketing and customer engagement.
• Hard skills: Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Knowledge of CRM tools, email marketing platforms or databases will be considered a plus.
• Previous experience is not required; however, internships or academic projects related to Marketing, CRM or data analysis will be valued.
• Advanced level of English is mandatory. An assessment will be conducted.

What you'll find here:

• A community where authenticity is valued and where the strength of our differences fuels our collective spirit.
• A culture of empowerment, learning and growth that provides you with the tools, space and opportunities to learn, innovate and develop.
• A fulfilling experience. From supporting CRM campaigns and customer communications to analysing loyalty metrics and helping optimise customer engagement initiatives, every action makes a difference.

Join us and be part of something beautiful.