Credit Controller

Credit Controller Portadown

Location: Portadown
Salary: Competitive Salary + Bonus
Hours: 40 hours per week, Monday-Friday, 8:00am-5:00pm
Contract: Permanent, Full-Time

We are recruiting for an experiencedCredit Controller to join a well-established and successful organisation based inPortadown.

This is an excellent opportunity to join a busy finance team where you will take responsibility for managing a portfolio of customer accounts, maintaining strong customer relationships and ensuring credit and debt risk is effectively controlled.

Key Responsibilities

• Manage a portfolio of existing and new customer accounts.
• Control, reduce and maintain debt risk across your customer portfolio.
• Contact customers regarding outstanding balances and agreed payment arrangements.
• Accurately update systems with customer calls, payment promises, queries and account information.
• Maintain clear and accurate customer account histories.
• Build strong relationships with customers while delivering a high standard of customer service.
• Identify, investigate and drive the resolution of account queries and credit disputes.
• Work closely with internal departments and key stakeholders to minimise credit and debt risk.
• Monitor accounts and highlight potential issues at an early stage.
• Attend internal and external meetings where required.
• Carry out additional credit control and finance administration duties as required.

Essential Criteria

The successful candidate should have:

• Previous experience working within aCredit Control position.
• Strong experience managing customer accounts and outstanding debt.
• Confident telephone and customer communication skills.
• The ability to communicate effectively with customers and colleagues at all levels.
• Excellent written communication skills.
• Strong organisational skills and attention to detail.
• A flexible and adaptable approach to workload and priorities.
• Good working knowledge ofMicrosoft Office.

Benefits

The successful candidate will have access to an excellent benefits package which may include:

• Competitive salary.
• Performance-related bonus opportunities.
• Generous annual leave entitlement which increases with length of service.
• Enhanced pension contributions.
• Enhanced family leave.
• Healthcare and wellbeing support.
• Cycle to Work scheme.
• Access to a range of online and high-street discounts.
• Training, development and career progression opportunities.

This role would suit an experiencedCredit Controller, Accounts Receivable Assistant, Credit Control Administrator or Finance Assistant with strong debt-management experience who is looking for a permanent opportunity within a reputable organisation in Portadown.

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