Counter Manager

Position Overview Part‑time 22.5 Counter Manager at Benefit in Flannels, Liverpool. This role is a solo counter position and does not require previous team management experience, although management responsibilities will be present. Responsibilities Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards.

Delegate effectively and inspire the team to maximize performance. Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue. Target‑Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.

Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets. Business Growth: Develop innovative in‑store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness. Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.

Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed. Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations. Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimise coverage and support sales goals.

Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times. Key Attributes Dynamic, enthusiastic, and sales‑driven Passion for make‑up and Retail with a focus on achieving sales targets Result‑oriented, who likes a challenge and exceeding sales expectations Desire to provide a unique customer experience that drives customer loyalty and repeat business Flexible availability including weekends, late nights, Bank holidays and holiday periods. Minimum 6 months retail experience with a passion for sales success Minimum 6 months of management experience Brand knowledge: Familiarity with Benetint, The POREfessional, BADgal BANG!, and at least one eyebrow product.

Benefits Product Discount Staff Sale New Launch Gratis Annual Leave Full Training provided Refer a friend scheme Competitive Commission Scheme #J-18808-Ljbffr