Corporate Travel Consultant - Entertainment Sector

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Remote Travel Counselor Servicing Entertainment Client CREATE YOUR JOURNEY WITH US AT AMEX GBT!

As a Remote Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business client, a multinational entertainment conglomerate Hours Of Operation: Monday - Friday 8am-12am and Saturday/Sunday 8am-8:30pm Eastern time We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at GBT! We're excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application. What You'll Do on a Typical Day Advise and arrange travel for corporate business customers (both individuals and groups) Attention to detail, accuracy is extremely important Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use of Sabre Global Distribution Systems (GDSs) Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We're Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise Sabre Three -Five Years of Corporate Entertainment and Production Travel experience only. Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, entertainment travel to include production a plus. Resolving customer issues quickly and independently / with supplier Teamwork and open to feedback Our Traveler Care unit is a 24/7 operation.

We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts: 12pm-12am What You Get From Us A diverse, supportive, fun, outstanding team of Traveler Care professionals. We are based around the world, and we're proud of how we connect and collaborate to drive results for our customers. The chance to grow your career with a purpose-led organization, passionate about powering progress through travel.

The flexibility to work from home in a truly global workplace. Comprehensive benefits program including: health " please apply anyway. You may be exactly the person we're looking for!

Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)