Controls Support Technician Tier I

A Controls Support Technician Tier 1 performs troubleshooting on car wash controls systems that are escalated from our Equipment Support team. Troubleshooting will primarily be done remotely from our headquarters, utilizing email, phone calls, and video calls. They will analyze and diagnose problems with controls hardware ability to exercise sound judgment and make decisions based on accurate and timely analyses • High level of integrity and dependability with a strong sense of urgency and results-orientation • Able to train on equipment and controls systems to other technicians when needed • Views customer care as high priority Physical Demands This job operates in a professional office environment.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and operates primarily indoors. To successfully perform the essential functions of this job, team member must be able to: • Ability to work and commute in all weather conditions • Able to move about inside the office to access standard office equipment, etc. • Remain in a stationary position 50% of the time, alternating between sitting and standing • Constantly operate a computer and other office productivity machinery such as; keyboard, copy machine and printer • Ability to move and lift up to 30 pounds • Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information • Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers Company Overview: Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before.

Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site. Tommy Car Wash Systems ("TCWS") is the power behind our Tommy's Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be.

We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.