Content Moderator - German/Dutch - Krakow

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.

Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Content reviewer – Process Associate – English, German or Dutch – On Site Krakow

Responsibilities:

• Review, Rate, Classify, annotate, categorize, group or label content related to video, audio, text, image, documents or other relevant data based on defined guidelines to generate data sets for classification, production and machine learning purposes.
• Actively listen & review content for Inappropriate Language, Intent, Title / Thumbnails and other content for compliance to our policies and be able to rate them on multiple parameters to categorize the content. Also would require to review response from users, comprehend and re-review content
• Understand and remain up-to-date with content policies and guidelines shared by the customer
• Analyze online videos, social media, web page and advertising content for compliance
• Examine the content which could be in text, image, audio, video or other format daily
• Identify content that is not in compliance with requirements and flag for action
• Give feedback for policies/tools/processes improvements
• Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to
• Train other team members regarding the daily tasks whenever important and requested by the manager
• Collaborates inside the company with members of the same team or other teams in order to accomplish the allocated tasks and duties
• Successfully graduating the training plan attached to the position and the tasks

Qualifications:

• Written and spoken English C1
• Written and spoken English, German or Dutch C1/B2
• Prior experience would be a plus

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter

Make an impact – Help global enterprises solve business challenges that matter

Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead

Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day

Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

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