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Content Developer

SHI Solutions India Pvt. Ltd.

BangaloreFull-timeMid LevelOn-site

Job Description

Content Developer โ€“ Learning & Development

we are looking for a creative and detail-oriented Content Developer to design engaging learning experiences for customer-facing frontline teams. The ideal candidate should have experience in instructional design, digital content creation, and collaborating with cross-functional teams to build impactful training solutions.



Content Developer โ€“ Learning & Development

Location: Bengaluru, Karnataka

Work Mode: Work from Office

Experience: 2โ€“5 years

Employment Type: Full-time

Working Days: 6 days/week



Key Responsibilities

  • Create engaging learning content in multiple formats, including videos, reels/shorts, interactive and gamified content, presentations, and SCORM-based modules.
  • Design assessments and evaluations aligned with learning objectives and instructional models.
  • Develop training assets such as quick reference guides, product pitches, posters, and bite-sized learning content.
  • Create course curriculums, storyboards, and scripts for training programs.
  • Understand business and training requirements to develop customized content for different zones and regions.
  • Collaborate with internal teams and external vendors for content localization and language translations.
  • Conduct field visits and research to understand learner needs, content effectiveness, and usability.
  • Partner with Training Leads, Training Managers, and Subject Matter Experts (SMEs) to capture domain knowledge and create relevant learning solutions.
  • Work with cross-functional teams to develop product, process, and customer support training content.
  • Ensure timely delivery of high-quality learning projects and maintain content accuracy through regular updates.
  • Support Learning Management System (LMS) activities, including content management and data analysis.

Required Skills & Qualifications

  • Minimum 2 Years of experience in content development.
  • At least 1 year of experience working with Learning & Development teams, preferably in a B2C environment.
  • Basic understanding of instructional design principles and learning methodologies.
  • Hands-on experience with content creation tools such as Canva, Articulate Storyline, Google Workspace, and Camtasia.
  • Familiarity with Gen AI tools such as ChatGPT and Gemini is an added advantage.
  • Understanding of audio/video editing and streaming compression methods.
  • Excellent written and verbal communication skills with strong attention to detail.
  • Proficiency in English and at least one regional language.
  • Interest or experience in sales, technology, customer support, or vehicle servicing domains is an advantage.
  • Ability to collaborate effectively as a team player with strong analytical skills.

What You Bring

  • Creativity and a passion for creating impactful learning experiences.
  • Ability to simplify complex information into engaging and easy-to-consume content.
  • Awareness of current learning and performance improvement practices.



Interested candidates can share their resume at:


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