Contact Center Platform Analyst & Automation Specialist

The Employees Retirement System of Texas is seeking a Digital Contact Solutions Analyst to enhance member service delivery by analyzing and optimizing contact center solutions. This role involves administration of contact center platforms, troubleshooting issues, and implementing technology improvements. The ideal candidate will have a background in business analysis, project management, and strong communication skills.

The position offers competitive benefits and a starting monthly salary of $6,500. #J-18808-Ljbffr