Consultant, Services Project,Program Management

Job DescriptionHiring Manager- Max SannaRecruiter- Chloe JoyceConsultant, Project/Program ManagementWhat You'll AchieveAs a Consultant in Services Project/Program Management, you will lead the end-to-end planning, execution, governance, and delivery of consulting engagements across Dell's Modern Workplace portfolio — spanning Digital Employee Experience, End User Computing & Productivity, Digital Services Management, and Workplace AI. You will work with customer executives, technical consultants, and presales teams on complex, multi-workstream engagements across EMEA that drive measurable business outcomes.You will:- Lead delivery of consulting engagements — managing scope, schedule, budget, quality, and risk across portfolio pillars including Nexthink DEXOps, Microsoft 365 & Copilot, ServiceNow, and Workplace AI solutions. Establish governance frameworks including escalation paths, RACI models, and communication cadences.- Serve as the primary delivery point of contact for customer sponsors and stakeholders — facilitating executive workshops, steering committees, and governance forums while proactively managing customer expectations on scope, timelines, risks, and trade-offs.- Orchestrate cross-functional consultant teams including DEX, M365, ServiceNow, and Workplace AI specialists — coordinating multi-workstream programs, managing interdependencies, and ensuring smooth transitions between project phases and into ongoing subscription or residency-based services.- Manage project financials and documentation — including revenue forecasting, effort tracking, margin management, SOW development, change control, and risk/issue management, all o during delivery, contributing to methodology development, and mentoring junior project managers.Take the First Step Towards Your Dream CareerEvery Dell Technologies team member brings something unique to the table.

Here's what we are looking for with this role :Essential Requirements- PMP or equivalent project management certification with proven customer-facing delivery management experience.- Demonstrated experience managing complex, multi-workstream IT