Compugen ServiceNow Business Analyst Role

Boost your career as a ServiceNow Business Analyst with Compugen, a premier technology ally in Canada. Focus on IT service management to create optimized solutions. As a ServiceNow Business Analyst, your responsibility will be to collaborate with stakeholders to gather and define requirements, ensuring they align with company objectives.

Your expertise in ITIL processes and infrastructure technology will be key in guiding enhancements across ServiceNow implementations, particularly in CMDB and CSDM. Key Responsibilities: • Gather and analyze business and technical requirements • Lead workshops to convert needs into specifications • Support CMDB and CSDM design and roll-out • Partner with developers for scalable solutions • Analyze ITSM and ITOM processes for enhancements Requirements: • Minimum 5 years of experience with ServiceNow • Strong knowledge of ITIL and Configuration Management • Experience in Agile methodologies, particularly ServiceNow Agile 2.0 • Excellent analytical and documentation skills • ServiceNow certifications are advantageous Use your analytical skills to deliver effective ServiceNow solutions at Compugen. #J-18808-Ljbffr