Community Manager

• Implement social media and communication campaigns aligned with clients' marketing strategies
• Meet internally with creative, client service, and production teams to ensure alignment across platforms
• Manage day-to-day social media activity across all platforms
• Build and maintain social media communities through active interaction
• Develop and implement the social content calendar in collaboration with creative teams
• Monitor, listen, and respond to users daily
• Discover content and brand opportunities through social listening
• Plan, curate, and create content to sustain community growth and fan engagement
• Set and deliver tangible social KPIs
• Track content effectiveness and success using assessment tools to support reporting
• Activate super‑fan and surprises‑and‑delight strategies
• Identify and monitor new social developments, opportunities, channels, innovations, and competitors to direct current and future opportunities

Requirements

• Experience or ability to manage day-to-day social media activity across Facebook, Twitter, Instagram, Snapchat, and new platforms
• Ability to build and maintain social media communities through active interaction
• Ability to develop and implement social content calendars
• Ability to monitor, listen, and respond to users daily
• Social listening and content discovery skills
• Content planning, curation, and creation skills
• Ability to set and deliver tangible social KPIs
• Experience using assessment tools to track content effectiveness and success
• Ability to activate super‑fan and surprises‑and‑delight strategies
• Awareness of new social developments, opportunities, channels, innovations, and competitors

Core Competencies

Demonstrates expertise in managing social media activities across multiple platforms, developing content strategies, and engaging communities to drive brand growth. Proficient in setting measurable KPIs and utilizing assessment tools to track content effectiveness.

Highest-signal resume keywords

• Social Media Management
• Content Planning and Creation
• Social Listening
• KPI Development and Tracking
• Community Engagement

Hard Skills

• Social Media Activity Management
• Content Calendar Development
• Content Curation
• Content Creation
• KPI Setting
• Assessment Tool Usage
• Social Media Strategy
• Community Building
• User Interaction
• Content Discovery

Soft Skills

• Collaboration
• Communication
• Creativity
• Adaptability
• Interpersonal Skills

Industry Keywords

• Social Media Campaigns
• Brand Engagement
• Social Media Communities
• Social Developments
• Competitor Analysis

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