Commercial – Team Leader, Inside Sales

• This professional will be responsible for supervising, engaging, and developing the sales analysts on our team.
• Ensure the development of direct reports;
• Actively participate in the recruitment and hiring of new team members;
• Conduct onboarding and training for new team members in the area;
• Monitor the team's productivity metrics and results on a daily basis;
• Perform quality audits of the team's contacts with leads;
• Participate in routines for analyzing and improving the sales process;
• Keep our relationship management tools and CRMs updated with the status of sales processes;
• Align the team's messaging according to our consultative sales models;
• Actively participate in creating new strategies to keep us above the established targets;
• Keep reports updated daily for the team coordinator and manager.

Requirements

• Previous experience managing high-performance sales teams;
• Previous experience with Inside Sales operations;
• Proactive, performance-oriented profile with excellent communication skills;
• Advanced proficiency in additional languages is a strong differentiator.

Core Competencies

Demonstrates expertise in managing high-performance sales teams, with a focus on recruitment, training, and performance monitoring. Proficient in utilizing CRM tools to enhance sales processes and team productivity.

Highest-signal resume keywords

• Sales Team Management
• Inside Sales Operations
• Performance Monitoring
• CRM Proficiency
• Bilingual Communication

ATS Optimization Keywords

Soft Skills

• Excellent Communication
• Proactive Attitude
• Performance-Oriented

Industry Keywords

• Sales Process Improvement
• Recruitment
• Onboarding
• Quality Audits
• Consultative Sales Models

Tools & Technologies

• Relationship Management Tools
• CRM Software