Commercial Property Manager

**MUST HAVE BIG-BOX/GROCERY ANCHORED SHOPPING CENTER EXPERIENCE - ALL OTHER ASSETS WILL NOT BE CONSIDERED**

Position: Commercial Property Manager - Retail

Location: Grand Rapids, MI

Position Overview

We are seeking an experienced and motivated Commercial Property Manager to oversee a diverse portfolio of power center (big-box/national or grocery anchored). This is a remote role (must live in or near Grand Rapids, MI) offering the flexibility to balance on-site engagement with strategic operational work. The ideal candidate is a hands‑on, proactive professional who thrives in a fast‑paced environment and is passionate about delivering exceptional tenant experiences in retail, office, and mixed‑use settings.

Key Responsibilities

• Lead day‑to‑day property operations across assigned retail, ensuring building systems, maintenance, and tenant services consistently meet Class A standards.
• Oversee construction, renovation, and capital improvement projects from planning through completion, including budgeting, contractor selection, scheduling, and final turnover.
• Serve as the primary point of contact for tenants, cultivating professional relationships through proactive communication, problem‑solving, and personalized service to drive retention and satisfaction.
• Develop and manage annual operating budgets, monitor monthly financial performance, and prepare variance reports and CAM reconciliations in partnership with accounting and ownership teams.
• Conduct regular property inspections to ensure safety, regulatory compliance, and delivery of a best‑in‑class retail experience.
• Negotiate and manage vendor and service contracts (janitorial, landscaping, HVAC, security, parking, and specialty retail services) to ensure accountability, quality, and cost‑efficiency.
• Partner with leasing teams to support new tenant onboarding, build‑out coordination, and space planning, ensuring seamless transitions and tenant satisfaction.
• Maintain lease compliance, assist with enforcement of terms, and keep comprehensive lease abstracts and tracking systems up to date.
• Collaborate cross‑functionally with engineering, accounting, and asset management teams to align operational performance with ownership and portfolio goals.

Qualifications

• 5+ years of progressive experience in commercial property management within retail (grocery anchored, big‑box national anchored shopping centers).
• Demonstrated success managing tenant improvements and capital projects, including budgeting, scheduling, and contractor oversight.
• Strong understanding of building systems, maintenance protocols, and vendor management.
• Excellent interpersonal, communication, and conflict‑resolution skills; able to maintain professionalism and composure under pressure.
• Proficient in Yardi, MRI, Building Engines, and Microsoft Office Suite.
• Solid grasp of lease administration, budgeting, and financial reporting fundamentals.
• Hybrid work readiness: ability to balance on‑site property oversight with remote strategic planning and administrative responsibilities.

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