Commercial Manager

Greetings for the Day…!!! We are looking for a Commercial Lending Manager/Leader for one of our esteemed clients in Bangalore having experience into US Commercial Lending, Loan Servicing Operations, Loan Lifecycle, Collateral/Lien Management, Participation/Syndication, Servicing Workflows, AFS Vision Exp: - 10+ years/20+ years Location: Bangalore Shifts : - Rotational (24 * 7 ) Job Description:- Role Overview Seeking an experienced Operations Manager to lead offshore Commercial Loan Servicing operations for a US Banking client. The role will drive end-to-end delivery, manage client relationships, and build scalable operational capability across multiple loan servicing processes.

Key Responsibilities Lead delivery across core Commercial Loan Operations : Loan Boarding & Booking Collateral Management (UCC/Lien) Loan Maintenance & Transaction Processing Participations / Syndications Payments, Payoffs & Account Servicing Insurance / Covenant Monitoring Manage workflow, queues, volumes, and overall throughput Drive performance management, reporting, and operational governance Act as primary interface for client stakeholders and manage escalations Lead team of Analysts, Supervisors, and Quality personnel Drive continuous improvement, productivity enhancement, and process optimization Ensure compliance with US banking regulations, data security, and control frameworks Support capacity planning, resource utilization, and delivery efficiency Must-Have Skills / Experience 10–15 years experience in US Commercial Banking / Loan Servicing Operations Strong exposure to: Loan lifecycle (boarding to servicing) Collateral / lien management Participations / syndications Loan transactions and servicing workflows Proven experience managing offshore teams (20+ FTE) Strong client-facing experience with US stakeholders Key Competencies Strong delivery ownership and accountability Stakeholder management & executive communication Analytical mindset with data-driven decision making Ability to manage multi-process, high-volume environments Team leadership and talent development Success Indicators Consistent delivery performance across processes Strong client satisfaction and governance outcomes Improved productivity and reduced rework High team engagement and capability build Other Requirements Flexibility to work in US shifts Experience in offshore/multi-location delivery preferred Exposure to regulated environments (Banking/Financial Services) *We are looking for candidates who can join us within 90 days* Thanks & Regards, Tanvi P