Commercial Manager in Banking Operations
National Bank
Job Description
Lead a team as a Commercial Manager in National Bank's Sales Support division. Focus on commercial financing, transactional services, and enhancing client onboarding processes. The role involves overseeing Account Representatives dedicated to crucial banking operations, ensuring operational excellence and a seamless client experience.
You'll leverage your 7-10 years of banking expertise to provide strong leadership, facilitate training, and optimize processes across commercial services. Key Responsibilities: โข Manage and guide Account Representatives in commercial financing โข Oversee client onboarding and account opening efficiently โข Ensure adherence to service level commitments and quality standards โข Conduct coaching sessions and performance reviews regularly โข Drive process optimization and change management initiatives Requirements: โข Bachelor's degree in Business or Finance โข 7-10 years of banking experience with leadership roles โข Strong knowledge of commercial banking operations โข Proven ability in managing operational risk and compliance โข Experience in coaching and developing high-performing teams Enhance your leadership skills while improving client experiences and operational processes in this vital banking role. #J-18808-Ljbffr