Client Servicing Executive

• Job Title: Client Servicing Executive
• Company: Bandish Productions Private Limited
• Location: Salisbury Park, Pune
• Employment Type: On-site – Full-time
• Experience: 3–5 years (relevant experience in client servicing / media / advertising agency)
• CTC: 3.6 LPA to 4.2 LPA (Per Annum)

About the Company:

Bandish Productions Private Limited is a creative media and video production company specializing

in brand storytelling, digital content creation, advertising films, corporate videos, and integrated

marketing solutions. We work with brands to create impactful visual narratives across digital and

traditional platforms.

Role Overview:

The Client Service Executive will act as the key liaison between clients and internal teams, ensuring

seamless communication and successful execution of projects. The role involves managing client

accounts, understanding project requirements, coordinating with creative and production teams,

and ensuring timely delivery of campaigns, shoots, and content.

The ideal candidate should have experience working with production houses, advertising agencies,

digital marketing agencies, or media companies, along with strong relationship management and

project coordination skills.

Key Responsibilities

Client Relationship Management

● Manage and maintain strong relationships with existing clients.

● Understand client objectives, brand positioning, and project requirements.

● Serve as the primary point of contact for clients regarding ongoing projects.

● Provide regular updates and ensure clear communication throughout project timelines.

Project Coordination

● Coordinate with creative, video production, editing, social media, and design teams to

execute projects.

● Translate client briefs into clear internal project requirements.

● Ensure projects are delivered on time, within scope, and with high quality.

Campaign & Production Management

● Assist in managing brand shoots, digital campaigns, advertisements, and content

production.

● Track project milestones and deliverables.

● Ensure deliverables align with the client’s brand guidelines and expectations.

Client Feedback & Revisions

● Collect feedback from clients and communicate it effectively to internal teams.

● Ensure revisions are implemented accurately and delivered within deadlines.

Reporting & Documentation

● Maintain project records, meeting notes, and communication logs.

● Prepare client presentations, reports, and campaign updates.

● Track approvals, revisions, and final deliverables.

Business Growth Support

● Identify opportunities for upselling services or expanding client engagements.

● Support the team in preparing proposals, quotations, and pitch presentations.

Required Skills

● Excellent communication and interpersonal skills.

● Strong client relationship management abilities.

● Good understanding of media production, branding, and digital marketing workflows.

● Strong organizational and multitasking skills.

● Ability to manage multiple projects simultaneously.

● Problem-solving mindset and attention to detail.

Qualifications

● Bachelor’s degree in marketing, Mass Communication, Business Administration, or related

field.

● 3–5 years of relevant experience in client servicing, advertising agency, production house, or

digital marketing company.

Preferred Skills

● Experience handling multiple brand accounts.

● Understanding of content production, video shoots, and social media campaigns.

● Familiarity with project management tools and CRM systems.

Key Performance Indicators (KPIs)

● Client satisfaction and retention.

● Timely delivery of projects.

● Effective coordination with internal teams.

● Quality of client communication and reporting.

● Contribution to business growth and client expansion.

If interested, kindly share your resume at

or drop your CV on +91 9223007524.