Client Lead Staffing (Bilingual)
H&CO
Job Description
Position Overview
We are seeking an entrepreneurial and commercially driven Client Recruiting Lead to spearhead client acquisition, relationship management, and recruitment delivery across Brazil. This is a high-impact leadership role responsible for winning new business, presenting recruitment solutions, managing client engagements, and ensuring successful execution of recruitment projects.
The ideal candidate combines strong business development skills with hands-on recruiting expertise. They are comfortable opening doors, closing new clients, leading client presentations, managing search delivery teams, and personally contributing to candidate sourcing and recruitment efforts when needed.
This role is ideal for someone who thrives in a growth environment, enjoys building client partnerships, and is willing to roll up their sleeves to ensure exceptional recruitment outcomes.
Key Responsibilities
Business Development & Client Growth
- Identify, develop, and close new client relationships across Brazil.
- Build a strong pipeline of prospective clients through networking, referrals, market mapping, and outbound business development activities.
- Present recruitment solutions, service offerings, and engagement models to prospective clients.
- Negotiate commercial terms and secure signed recruitment engagements.
- Develop strategic account plans to grow and expand client relationships.
- Identify opportunities to cross-sell additional recruitment, talent advisory, RPO, executive search, or consulting services.
Client Relationship Management
- Serve as the primary point of contact for key client accounts.
- Build trusted advisor relationships with hiring managers, HR leaders, and executive stakeholders.
- Conduct intake meetings to understand hiring needs, organizational structures, and business objectives.
- Provide market intelligence, talent insights, and hiring recommendations.
- Maintain high levels of client satisfaction and retention.
Recruitment Delivery Leadership
- Oversee the end-to-end recruitment process across assigned client engagements.
- Ensure delivery teams meet quality, timeline, and hiring objectives.
- Manage recruitment workflows, candidate pipelines, and client communications.
- Monitor key performance indicators and ensure successful project outcomes.
- Lead recruitment strategy discussions and hiring progress reviews with clients.
Hands-On Recruitment
- Personally manage and deliver key searches when required.
- Conduct candidate sourcing, screening, interviewing, and assessment activities.
- Support recruiters on difficult or high-priority assignments.
- Build and maintain talent pipelines within targeted industries and functions.
- Ensure an exceptional candidate experience throughout the recruitment process.
Market & Leadership Contributions
- Stay informed on labor market trends, compensation benchmarks, and hiring practices within Brazil.
- Provide thought leadership and recruitment expertise both internally and externally.
- Support process improvement initiatives and best practices across recruitment operations.
- Mentor and develop recruiting team members as the business grows.
Required Qualifications
- Bachelor's degree or equivalent professional experience.
- 7+ years of recruitment, executive search, RPO, staffing, or talent acquisition experience.
- Demonstrated success in business development and client acquisition.
- Experience leading recruitment engagements and managing client relationships.
- Proven ability to close recruitment projects and generate new business revenue.
- Strong understanding of full-cycle recruitment and talent acquisition best practices.
- Excellent presentation, negotiation, and stakeholder management skills.
- Fluent in Portuguese and professional proficiency in English.
- Ability to operate independently in a fast-paced, entrepreneurial environment.
Preferred Qualifications
- Experience within a recruitment agency, executive search firm, or RPO environment.
- Existing network of corporate HR and business leaders in Brazil.
- Experience scaling client accounts and cross-selling additional service offerings.
- Leadership experience managing recruiters or recruitment delivery teams.
- Knowledge of recruiting across multiple industries and functional disciplines.
Success Measures
- New client acquisition and revenue generation.
- Client retention and account growth.
- Cross-selling and expansion of existing accounts.
- Successful delivery of recruitment engagements.
- Time-to-fill, quality-of-hire, and client satisfaction metrics.
- Growth of the Brazil business and market presence.