Claims Quality Assurance Analyst

Job DescriptionClaims Quality Assurance Analyst | Dublin Are you an experienced Claims professional with a passion for quality, compliance, and continuous improvement? We're currently partnering with a leading insurance organisation seeking a Claims Quality Assurance Analyst to join their Dublin-based team. In this role, you'll play a key part in ensuring claims are handled consistently, accurately, and in line with regulatory requirements, internal standards, and SLAs.

Working across the claims function, you'll drive quality improvements, identify best practices, and provide valuable insights that enhance operational performance and customer outcomes. Key Responsibilities Conduct quality audits and reviews of claims files Ensure compliance with regulatory requirements, internal policies, and SLAs Identify trends, claims leakage, and opportunities for process improvement Produce analysis and reporting to support business decision-making Collaborate with internal teams and external service providers on system and process enhancements Support complaint management and regulatory audit activities Develop quality assurance procedures and drive continuous improvement initiatives What We're Looking For CIP qualified Claims experience within the General Insurance sector Minimum 1 year experience in a Quality Assurance, Audit, or Claims Review capacity Knowledge of Motor, Property, Public Liability, and Employers Liability claims Excellent analytical skills and attention to detail Strong communication and stakeholder management abilities What's on Offer Opportunity to influence claims quality standards and operational excellence Involvement in process improvement and system enhancement projects A collaborative and supportive environment with excellent career development opportunities Hybrid working. Interested?

We'd love to hear from you. Apply today and take the next step in your insurance career. Skills: CIP Claims analyst Benefits: Work From Home Competitive Benefits Package TPBN1_IJ