Children'S Outpatient Departments Manager

Job summary

0.8 WTE Temporary cover for Secondment Up to 1 Year

We have an exciting opportunity for a motivated and experienced Children's Nurse to provide strong leadership and clinical expertise to Childrens Outpatient departments across the Trust; facilitating safe, high-quality care and patient experience to the children and families who use our services. The department delivers over 34,000 appointments per year, from 5 different sites at:

• University Hospital North Durham (UHND)
• Darlington Memorial Hospital (DMH)
• Bishop Auckland General Hospital (BAGH)
• Chester le Street Community Hospital (CLS)
• Stanley Primary Care Centre (SPCC)

Main duties of the job

The post holder will lead and manage the Childrens Outpatient clinical teams.

You’ll ensure standards of care are set and delivered to a high standard and that these are regularly monitored and adapted appropriately in response to patient/carer feedback, audit findings and emerging evidence.

You will continually strive to improve the patient experience within the Outpatient environments, and through regular monitoring, accurate data collection and audit, you’ll initiate improvements that will enhance the patient journey, ensuring services are delivered in line with local and national strategy and evidence-based care.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

Job responsibilities

In addition to Consultant, Nurse Specialist and Allied Health Professional clinics, our departments provide a wide range of services, including:

• Paediatric phlebotomy (for secondary care and all GP surgeries in County Durham and Darlington)
• Urgent child protection medical assessments- 5 days per week
• Nurse led allergy skin prick testing
• Oral food challenges
• Objective Asthma testing
• Patient education and the development of emergency care plans
• Historic sexual abuse examination/investigations
• Administration of monoclonal antibodies

You’ll be responsible for co-ordinating staffing across multiple Trust sites, ensuring we have the right people with the right skills in the right place, as well as supporting staff to develop the wide-ranging skills required in the Outpatient departments.

You’ll work alongside the Matron, Operational Manager and Service Administrator to ensure the effective use of resources and estate, and identify opportunities to continually improve the service.

You need to be able to travel independently to meet the extensive travel requirements of this role.

Person Specification

Special Skills & Knowledge

Essential

• Understanding of safeguarding children legislation and policy and ability to apply this to practice
• Evidence of service development and change management
• Evidence of undertaking audits
• Dexterity required for intravenous and intramuscular injections, taking bloods

Desirable

• Competent in phlebotomy in children
• Understanding of poverty proofing agenda

Experience

Essential

• Considerable post registration experience
• Line management responsibility
• Budgetary management
• Experience of risk identification

Qualifications

Essential

• Educated to degree level
• Meets NMC requirements for mentorship
• Leadership qualification

Desirable

• Master's Degree or working towards

Statutory Registration

Essential

• Registered Nurse (Child) on part 1 of the NMC register
• Valid UK NMC PIN

Special Requirements

Essential

• Driving posts must have valid Full UK driving licence

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Applicants must have current UK professional registration.

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