Charlottetown Client Service Assistant

Are you an administrative professional looking for a new and exciting challenge? Do you enjoy providing exceptional client service? Do you thrive on ensuring clients' needs are not only met but also exceeded?

We are seeking a welcoming, highly professional, and client-focused administrative professional to join our Legal Support Services team as a Client Service Assistant in our Charlottetown office for a full-time permanent position.

Qualifications

The successful candidate will possess the following skill set:

• Office or Legal Administration diploma; however, we recognize that historical and systemic barriers have shaped and limited access to traditional education, training, and employment pathways. Therefore, we welcome applicants with a combination of skills, knowledge, and lived experience.
• Demonstrated accounting skills.
• Exceptional technology skills, with proficiency in all aspects of Microsoft Office.
• Exceptional time management; excels in a demanding, fast-paced environment, highly detail-oriented, and flexible to changing priorities.
• Exceptional communication skills, a special focus on client service and the highest degree of professionalism.
• Working in a team environment, the successful candidate will be a strong team player and have high personal integrity; and,
• Strong interpersonal skills and independent judgment.

Salary Range: $47,000 - $58,750

Responsibilities

As a Client Service Assistant, you will be responsible for coordinating all activities in our reception area including:

• Providing the highest level of client service, welcoming and ensuring the comfort of all clients and visitors.
• Coordinating room booking requests and resolving conflicts; assist with boardroom set-up including refreshments and audio-visual equipment.
• Managing incoming and outgoing correspondence and couriers.
• Performing basic accounting duties.
• Providing event support as required.
• Liaise with building management to ensure office maintenance is up to standard; and,
• Providing administrative support to other firm members as needed.

Our team members have access to:

• Defined-benefit pension plan.
• Firm-paid health and dental benefits.
• Health spending account.
• Personal spending account (wellness).
• Commuting allowance.
• Time for you:
  • Including vacation, personal, and sick days.
• Our Team - we can't say enough about our people! You will be part of a collaborative, collegial, respectful, and caring team; and,
• The opportunity to participate in a variety of teams, including AccessMC, Collective Social Responsibility, Diversity, Equity & Inclusion, Occupational Health & Safety, Pride@MC, Special Events, Wellness, and more!

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