Central Billing Clerk - Booker Group

Central Billing Clerk - Booker Group

Location: Manchester, Lancashire, M30 7RTShift Hours: 38 hrs per week (Monday-Friday)Salary: Competitive

Due to an internal restructure, an exciting opportunity has arisen for 2 Central Billing Administrators to join the Central Billing team within our Eccles Support Centre.

Working within a small team you will be responsible for the provision of a professional administration service in the Central Billing department and to customers and suppliers.

• The accurate and timely input of customer account details onto the system (Using SAP and Excel)
• Communicatingeffectively with over 100 suppliers by phone and email, informing Suppliers of Customer Requirements.
• Liaisingwith Customers, providing excellent Customer Service and queryresolution.
• Dealing with Invoice queriesand reconciliation.
• Utilising attention to detail to work in an environment where data integrity, GDPR and accuracy is vital.
• Working in a proactive way, supporting the team as a key member.
• Liaise with internal colleagues/Stakeholders from a variety of departments.

• Great Customer Service skills, both via phone and email.
• Strong communication skills, as you will be dealing with Suppliers and Customers on a daily basis.
• Ability to problem solve and provide solutions when required to both Suppliers and Customers.
• Good IT skills, including Microsoft Office and basic Excel is required, as work will involve maintaining spreadsheets.
• Previous Accounts experience is desirable, due to reconciliation of supplier statements.