Call Agent Nightshift

*** AN EXCITING OPPORTUNITY TO JOIN A FLEET MANAGEMENT TEAM IN DROMORE, TAKING AND PLACING JOBS NATIONWIDE ***

This position is to cover the inbound calls and invoicing on the following shift pattern:

Week One
Mon, Tues, Fri, Sat, Sun (10pm - 8am)
Week Two
Wed, Thurs (10pm - 8am)

Hourly Rate plus shift allowance - TBC

(Remote working after training period)

Main Responsibilities:

• Receiving job details via phone or email
• Placing jobs with one of the Partners on our network
• Processing and recording of data from various sources
• Sales invoice processing
• Purchase ordering
• Using customers online portals
• Dealing with customer queries
• Stock control
• General admin
• Carry out any other duties as required

Knowledge/Qualifications & Skills

1 year+ experience in an administrative role desired, but not essential

Experience in a customer service role

Have a flexible approach to the working of shift patterns to cover the role

Good level of spoken and written communication skills

Willingness to work as part of a team, as well as be a self-starter

Ensuring a professional standard of customer service is experienced by customers/suppliers . All tasks are to be completed in a timely and productive manner with exceptional accuracy and attention to detail. Being highly organised at all times is also vital to the success of this role.

This role would ideally suit someone who has experience working in a fast paced environment. A working knowledge of MS Office, and previous computer use would be an advantage. Training on our bespoke systems will be provided.

Skills:
General Admin Excellent customer service Job Placement call handling nightshift

Benefits:
Work From Home

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