Business Systems Analyst 3 (8377)

ACS Professional Staffing is looking for an employee to work hybrid with our client. This Business Systems Analyst 3 will support Finance enterprise systems by administering user access and security, resolving production and break fix issues, and performing in depth root cause analysis within PeopleSoft Financial applications. The role partners closely with Finance stakeholders and IT technical teams to document requirements, manage service requests, track defects, and recommend configuration or interface improvements.

Responsibilities include creating and maintaining test cases, coordinating and supporting system testing and upgrades, assessing new functionality, and helping implement process and system improvements. The position requires hands on ERP/PeopleSoft Finance experience, strong troubleshooting and analytical skills, proficiency with Microsoft Office and technical documentation, and the ability to translate business needs into effective system solutions. This full-time position is located in Portland, OR.

Responsibilities Provide user access and security to the Financial Management System and other associated systems within Finance. Resolve production issues in the Financial Management System(s). In collaboration with the FDC staff, technical leaders in IT, Sponsor and Project teams resolve break-fix issues.

Perform root cause analysis and solve difficult problems with effective solutions by pursuing missing information and data requirements. Troubleshoot issues and recommend the next steps, document via a Service Request ticket for Tech team; work with Tech team to fix and track defects; recommend interface changes and screen configuration. Create and update test cases for upgrades to the Peoplesoft Financial system.

Provide technical expertise to project teams for Finance org software upgrades to: Add new functionality to existing PeopleSoft Financial systems. Support implementation of new systems and process improvements. Assess the viability of new system functionality provided in new releases or patches to applications, or new applications.

Study the effect of changes on overall system operation. Review recommendations for capabilities and provide input into the recommendation. Track new system installation and testing, user training, and the modification of existing systems.

Provide systems planning support, draft use case/requirements, and provide system mapping to foster the integration of upstream and downstream systems in Finance. Work with appropriate manager / personnel to facilitate resolution of conflicting priorities and requirements, as well as conflicting team positions to build consensus among stakeholders and project team members. Study the system, system operations and maintenance issues, business practices, and procedures to determine the scope and content of specialized training programs designed to increase the skills and knowledge of staff members.

Prepare and support structured management of business documents and artifacts, such as training documentation, desk procedures, quick start guides, system requirements, and process designs; publish documents to systems and document storage sites. Facilitate system testing; prepare or assist with preparation of test plans as appropriate to the scale of the changes to the system; collaborate with project/system staff on scope and rigor of testing, help arrange for testers, coordinate test plans, help implement testing, test if required, and compile or assist with compilation of test results; communicate or assist with communications with system IT staff on test plans, testing, and test results. Record/log, update and maintain defects tracking and enhancements in defect tracking tool; prepare and present reports to staff.

Research, interview internal customers / end-users, stakeholders, and other interested internal parties to gather and understand customer / end-user requirements which may include software solutions, present solution recommendations for management, executives, and stakeholders’ consideration and approval. As requested, perform appropriate testing of recommended and/or management-approved solutions, including creating/drafting and recommending new analytical tools or components, new or revised workflows, processes, standards, business-case criteria, and/or mitigation measures. Collaborate with IT developers and subject matter experts to convey the management-approved technical vision and to analyze potential tradeoffs between usability and performance needs; work with appropriate manager / personnel to reconcile and determine acceptable “tradeoffs”.

Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures.

Validate official records are accurately maintained for auditing purposes. Requirements A degree in Information Technology, Computer Science, Business Administration, Management (or closely related field) is preferred. 8 years of experience is required with an applicable bachelor’s degree. 10 years of experience is required with an applicable associate degree. 12 years of experience is required without a degree or applicable degree. Experience should be consistent with the specific requirements of business and systems analysis and progressively more technical in nature. 2 years of Finance PeopleSoft experience including using or analyzing PeopleTools, Accounts Payable, Accounts Receivable, Deal Management, Lease Administration, Asset Management, and General Ledger modules. 2 years of experience with system development, testing, resolving break-fix issues and tracking system defects.

Proficiency with Microsoft Office suite of products, sufficient to create Word documents, Excel spreadsheets, Power Point presentations, Visio flowcharts and diagrams, and Microsoft Project inputs. Technical writing skills and experience presenting information in various forms such as textual, graphical, and statistical. Energy/utility industry experience.

Enterprise Resource Planning (ERP) and/or Financial Systems experience (such as PeopleSoft). Knowledge of integration techniques and testing. Knowledge of PeopleSoft HRMIS – time and Labor and Payroll modules.

Knowledge of business process improvement techniques as applied within the energy industry. Valid U.S. Driver’s License is required.

Work sponsorship is not available at this time. Third-party candidates will not be considered for this position. Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company.

This particular position requires U.S. citizenship. ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

If you have any questions about the job posting, please contact [email protected] If you have any questions about our Reasonable Accommodation Policy, please feel free to email [email protected] #J-18808-Ljbffr