Business Solutions Architect: Sales Operations

Overview Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software.

Life at Axon is fast-paced, challenging, and meaningful. Here, you’ll take ownership and drive real change. You’ll grow constantly as you solve meaningful problems for a mission that matters — at a company where you matter.

Your Impact Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s Sales Systems and Enablement portfolio . This role owns delivery and ongoing product management for critical platforms that support the end-to-end sales lifecycle — from opportunity management and quoting to forecasting, deal execution, and sales analytics. You will act as a strategic partner to the Sales organization , working closely with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to understand business needs, build strong relationships, and translate them into scalable solutions.

In the near term, you will lead high-impact initiatives focused on improving sales productivity, deal velocity, and pipeline visibility , including enhancements to quoting, forecasting, and sales workflows. Over time, you will operate as the product owner for assigned sales systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across the Sales organization. A key aspect of this role is close collaboration with IT and Engineering teams , where you will drive rapid prototyping of ideas , validate solutions with stakeholders, and scale them into production-ready capabilities.

You own what gets delivered and why; technical teams own how it is built. Product Ownership & Governance Serve as the system/product owner for assigned Sales Systems, accountable for roadmap prioritization, tradeoffs, and platform performance. Define and track success metrics such as sales productivity, pipeline visibility, deal cycle time, and adoption.

Establish governance for sales system changes, data quality, and process standardization in partnership with Sales Ops and RevOps. Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture). Continuously identify opportunities to simplify workflows, reduce manual effort, and improve the seller experience through automation and better tooling.

Communicate progress, risks, and tradeoffs clearly to Sales and IT leadership. What You Bring Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience) 8+ years of experience in sales systems, business systems product management, or enterprise delivery roles Strong understanding of sales processes and go-to-market workflows (CRM, quoting/CPQ, forecasting, pipeline management) Proven experience owning and delivering complex, cross-functional initiatives in a sales or revenue-focused environment Experience with platforms such as Salesforce, CPQ tools, or similar sales technologies Demonstrated ability to build relationships and influence stakeholders across Sales, IT, and Operations Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery Experience working closely with engineering teams to prototype and scale solutions Technical fluency with enterprise systems and analytics platforms sufficient to partner effectively with engineering and data teams Ability to operate independently in ambiguous, high-impact environments Strong communication skills and executive presence; comfortable presenting to senior sales and business leaders Collaborative, outcome-driven mindset with a passion for improving the seller experience Benefits That Benefit You Competitive salary and 401(k) with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, and Vision plans Fitness and wellness programs Emotional & mental wellness support Learning & development opportunities And yes — snacks in our offices Don’t meet every single requirement? That’s okay.

At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. This email address is for accommodation purposes only.

Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.

All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information prematurely, please ignore the message and report it to [email protected]. #J-18808-Ljbffr