Business & Sales Manager

The Business & Sales Manager (BSM) is the central leader of Alloro’s day-to-day business operations. This person drives sales, oversees client relationships, strengthens systems, and ensures operational excellence across the organization. You’ll work closely with the Founder and Sous Chef while serving as a visible leader, culture carrier, and brand ambassador—someone who thrives in both strategic thinking and hands-on execution.

This is a unique opportunity for someone who wants to grow with a business , take ownership, and make a meaningful impact. This is an exempt, full-time, in-person position based in Downtown Brooklyn, New York Key Responsibilities Client Experience & Sales Leadership Own and execute the full client lifecycle: inquiry → proposal → event → follow-up Respond to all inbound leads with professionalism and urgency Build and maintain strong client relationships and a robust CRM database Guide clients through menu selection, logistics, and event planning Ensure all client-facing materials are current and aligned with brand standards Continuously deepen knowledge of Alloro’s offerings and culinary perspective Operations & Systems Management Maintain and optimize event management and operational systems Oversee scheduling, rentals, transportation, and logistics Manage QuickBooks and support basic bookkeeping processes Ensure compliance with NYC regulations, permits, and inspections Uphold standards across Alloro’s physical and operational environment Financial & Business Performance Partner with leadership to develop sales forecasts and budgets Track and report on key sales metrics (inquiries, conversions, revenue) Identify opportunities to grow revenue and improve profitability Support pricing strategy, new offerings, and business development initiatives Collaborate on event-level P&Ls and monthly financial reviews Help drive cost efficiencies and reduce operational waste Leadership & Communication Lead weekly BEO and internal alignment meetings Serve as the communication hub across Founder, culinary team, and partners Collaborate with PR and marketing partners to grow brand awareness Schedule and coordinate front-of-house staff Represent Alloro at industry and networking events Plus other special projects as assigned Who You Are A relationship-builder who genuinely enjoys working with clients, teams, and partners Highly organized, detail-oriented, and systems-minded Comfortable balancing big-picture thinking with day-to-day execution Financially curious, with a desire to understand and improve business performance A collaborative leader who brings energy, accountability, and follow-through Qualifications 2+ years of business management and/or sales experience (hospitality preferred) Experience in hospitality front office management Basic knowledge of Microsoft Office Suite (Word, Excel, Teams, Etc.) Familiarity with AI tools Experience in catering, events, or food & beverage strongly preferred Excellent written and verbal communication skills Strong organizational and time-management skills Basic knowledge of bookkeeping, scheduling, and inventory management Familiarity with tools like QuickBooks and Canva is a plus Italian or Spanish language skills are a bonus Education: Degree or certification in business or related field preferred (or equivalent experience) Certifications: Valid US driver’s license required NYC Food Handler’s Certificate preferred (or willingness to obtain within 6 months) Compensation Includes: Salary Sales Commission Eligibility to participate in Company Incentive Plan More detail about Alloro Private Dining, please visit https://culinaryagents.com/entities/1072978-Alloro-Private-Dining