Business Process Analyst

Process & Continuous Improvement Analyst – Underwriting Transformation (Insurance) An exciting opportunity to join a major underwriting transformation programme within a leading UK insurance organisation, supporting the rollout of a new workbench platform and embedding continuous improvement from day one. This role sits at the heart of a strategic change initiative, working closely with underwriting and change teams from early programme inception through to implementation and beyond. You will play a dual role: Supporting initial platform implementation and process design Acting as a continuous improvement voice to identify inefficiencies and drive measurable change Key Responsibilities: Support implementation of a new underwriting workbench by analysing, mapping and improving existing processes Identify improvement opportunities and driving ongoing optimisation post-implementation Translate insights into actionable, value-driven change Collaborate with underwriting, operations, and change teams Skills Required: Process mapping / Process improvement experience within the insurance industry - Essential Good understanding of underwriting processes - Essential Ideally can demonstrate a strong ability to spot inefficiencies, challenge the status quo, and deliver practical improvements in complex operational environments.

This role offers strong progression into broader change and transformation functions beyond a dedicated workbench team, with exposure across a wider enterprise change portfolio.