Business Expansion & Store Operations Manager

Business Expansion & Store Operations Manager

MARJANOVIC LIMITED

Ref: #JOB-2465599

SUPERMAC'S, Bridge Street, Gort, Co. Galway, H91 AK16

Job Description

In the International Business Expansion & Store Operations Manager (IBESOM) program, candidates will experience all aspects that make Supermac's successful. For example, in our restaurant's the IBESOM provides overall leadership to the store, setting goals and objectives to drive each aspect of the business performance.The IBESOM directly supervises store personnel and sets out a plan for each of them to ensure each person contributes to the store performance. The IBESOM conducts business on a daily basis as if acting as an individual owner.

This leadership is critical to the success of the IBESOM program and Supermac's vision to expand into international market with personnel long experienced in our business. IBESOMs can rely on support from the Operations Manager and Area Manager when needed to facilitate alignment of goals with that of the overall company, however, the IBESOM largely dictates the specific location leadership. Within that scope falls many key functions such as hiring, staff motivation training. health & safety, community involvement, inventory control, labor control, etc.THE JOB:Coaches, counsels and develops Assistant and Trainee managers into a state of self sufficiency to build and maintain high sales and profits Pioneer international market entry strategies and execution plans when requestedResponds to requests from various head office departments Prepare and deliver presentations to key stakeholders when requestedTakes the lead role in managing recruitment, selection, placement, training, development, and HR plansPresent international market analysis and feasibility reports when requestedGets involved in community generating business and goodwillInvestigates and responds directly to employee relations and customer complaints having the potential for significant impact on the businessPrepare detailed business plans for international market entry when requestedAbility to plan and prioritiseOperate within the guidelines of the lawAbility to adapt to new procedures, standards and chances as created by company or legislationConducting in house appraisals in a timely fashion leading to a personnel development plan for all employeesConducts his/her self in a professional manner at all times especially when in the public eye Refers all media enquires to Area Manager/ Marketing Director Gets to know customers profiles and who the market is and goes after it Is fully flexible with regard to working hours, to include weekends and nights.Meets set targets with regard to food costs, labour costs, customer count, QSC Audit, and mystery shoppers.

• Sector: accommodation and food service activities

Career Level

• Managerial

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