Business development manager- Multi site

The job role:

This role will largely encompass delivering pro-active
sales against the sales strategy, with a view to increasing organic pre-booked
revenue. The Role is a multi site role across our 5 midlands estate- with 4 premium pubs as well as a boutique hotel

Reporting into:

·       
Ops & GMs

Key Relationships:

·       
Sales Team, Ops Team, Third Parties,
Agents, Key Accounts & Prospect Guests

Place of work:

The
role will largely be field based, otherwise using any of the 5 venues as your
base. Working days are Monday-Friday, covering flexible hours of 10-8pm
(events & meetings dependant).

Scope and general purpose:

The role includes the delivery of sales strategy to consistently
grow pre-booked business through proactive sales.  You will be liaising with the Sales
Team, Ops & General Managers to ensure we are accurately and actively attending
the best events and listed on the correct routes to market. Your key role is
the growth of proactive sales to best support the business in organically
growing pre-booked sales and consistently hitting agreed financial targets and
budgets.

This role largely focuses on driving sales proactively
through consistent and effective outreach, key account management, partnerships
and relationship building to drive new and frequent bookings and events. This
will include but is not limited to; past booking / enquiry outreach, third
party and agent management, exhibitions and networking events.

During peak times of the year, you may be required to
assist the Sales Team, with the high volume of enquiries and to also set a
standard for consistentency & process within reactive & pro-active
sales.

You will work alongside the Sales Team, to ensure smooth
delivery of all strategic sales plans. As well as advising & working with
the Ops Team, with regards to achieving targets & KPI’s.

We are fully committed to giving you training, support and
mentoring to develop you fully into the role. The role requires you to be self-motivated,
a fantastic & proven planner, good communicator with the ability to multi-task
and you must have great attention to detail.

You will be confident, flexible and agile in order to pivot the
pre-booked area of the business when necessary and at short notice.

Responsibilities:

The
role will be a diverse one and will vary according to a pre-determined Sales Stategy,
however a broad overview is listed (but not limited to) the below:

Sales and Revenue Growth

• Identifying
  new business opportunities through networking, market analysis, industry
  events, and proactive prospecting.


• Generate
  leads and convert prospects into frequent clients.

Client Relationship Management

• Build
  and maintain relationships with corporate clients, agencies, event
  planners, third parties and key accounts.


• Conduct
  regular client meetings and networking activities.


• Manage
  contract renewals and negotiate commercial agreements.

Market Research and Analysis

·       
To be innovative and proactive at
creating and implementing new ways of growing and maximising pre-booked sales
and imbed them within the team.

• Monitor
  industry trends, competitor activity.


• Identify
  new opportunities for listings, networking, partnership, sales and
  potential target markets.


• Recommend
  pricing and promotional strategies based on market research.

Strategic Partnerships

• Develop
  partnerships with local businesses, sporting organisations, and key
  industries.


• Establish
  referral networks to generate new business.


• Collaborate
  with marketing teams on joint promotions and campaigns, to support your
  proactive strategy and partnerships.

Corporate and Group Business
Development

• Driving
  brand awareness and maintaining strong visibility within the Birmingham hospitality
  market.


• Secure
  corporate accounts, conference bookings, weddings, and group travel
  business.


• Prepare
  proposals & presentations both externally and internally.


• Attend
  trade shows, exhibitions, networking and industry events to promote the
  business.

Account Management

• Manage
  key accounts and identify opportunities for upselling and cross-selling.


• Maintain
  accurate client records and sales pipelines within booking system.


• Forecast
  future revenue from existing and prospective clients.


• Focus
  on growth of revenue and bookings through key account management with
  regular meetings and familiarisation trips.

Collaboration with Internal Teams

·       
To act in accordance with the agreed company
project work tasks and timelines agreed with Ops team.

• Work
  closely with operations, sales, marketing, and finance teams.


• Ensure
  smooth handover of events to venue teams during the sales process.


• Provide
  feedback from clients to support continuous improvement for sales and
  events.

·       
Review & present ideas to ensure
the business has it’s fingers on the pulse against compeitors, including but
not limited to; pricing, packages, website, enquiry management etc.

·       
To ensure a constant, consistent, and
clear level of communication is always upheld both internally and externally.

·       
To actively contribute to the Mosaic culture,
including sales ideas and activity creation.

Reporting and Performance Monitoring

• Tracking
  KPIs such as revenue growth, third party & extrernal event ROI, event
  sales, and client acquisition & retention.


• Produce
  regular weekly pipeline reports.


• Produce
  monthly sales and activity reports.


• Produce
  quarterly third party & external events reports.

KPIs will include but are not limited to:

• Revenue
  generation


• New
  account acquisition


• Key account
  retention and growth


• Third
  party sales & ROI