Business Analysts

Permanent & Temporary Full Time Positions People are at the heart of everything we do! If you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first.

We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers. As the independent operator and administrator of the province’s Workers’ Compensation Act, WCB-Alberta provides protection for over two million workers and nearly 200,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.

How you’ll make a difference Applications are invited from motivated and innovative candidates to fill the position of Business Analyst. Business Analysts deliver significant business & systems analysis, process & knowledge management while maintaining high levels of customer service through internal consulting functions. Applicants must reside in Edmonton area.

Your responsibilities Represents the business in a leading role during the definition, planning, testing and implementation of technology and process solutions. Partners with Business Technology Services, Service Providers and WCB management. Conducts analysis, makes cost-weighted and risk-aware recommendations for advancing the business through process and system changes.

Captures and translates business needs into business requirements that drive the development of innovative business process and technology solutions. Authors, reviews, approves, and facilitates the creation of deliverables throughout the project lifecycle such as proposals, business cases, use cases, project charters, conceptual designs, process models, detailed designs, and test plans. Leads, plans, coordinates, and reports progress of Business Acceptance Testing phase.

Acts as a subject matter expert and provides change management support for system and process changes. May act as project manager and apply systematic project management principles, including risk management and mitigation, scope and quality control, time/resource management, gap and impact analysis. Translates client reporting requests and assists in report creation, training, analysis, and support to ensure user reporting requirements are met using languages such as SQL.

Provides day-to-day operational support for business areas. Must be able to perform initial investigation (or resolution) and elevate issues where necessary. Your experience and skills Post-Secondary degree or diploma in a discipline related to Information Systems such as Business (MIS) or Computing Science is required.

CBAP designation, BA Certification and working knowledge of BABOK are also recognized. Minimum two years’ experience in a complex business or IT environment. Equivalent combination of education and experience will be considered.

Highly developed understanding of requirements/information gathering, business and system analysis, Business Process Management (BPM), modeling tools, and process/workflow mapping. Technical aptitude is necessary. Experience with programming languages such as Python, SAS, .Net, C#, SQL and reporting tools such as ActiveReports, Cognos, SSRS and PowerBI are an asset; MS SharePoint experience is also desired.

Experience in reporting, data analytics, business automation, ML/AI and design thinking is desired. Experience in Agile methodologies and Scrum is an asset. Outstanding conceptual and analytical skills and a strong attention to detail.

Demonstrates initiative and problem solving skills when presented with a challenging task. Excellent interpersonal, oral and written communication skills. What we offer We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of work from physical office and primary home residence) that foster a healthy work-life balance.

Take the next great step in your career and help us change lives. For more information, please see our Employee Handbook. Salary $59,648.00 to $103,840.00 per annum (PG 8-11 Includes Market Supplement) Successful candidate must reside in Alberta and be able to work in person from our Edmonton downtown office as required.

Temporary positions are for a period of up to one year with the possibility of extension or permanency. Final candidates are required to undergo a security clearance as a condition of employment. We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability.

Equal opportunity is provided in employment, promotions and wages. Interested candidate please apply online by submitting a cover letter and resume quoting competition #JR102454 to Careers - WCB Alberta. Closing Date April 15, 2026 We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. #J-18808-Ljbffr