Business Analyst with AI Focus

Join ServiceNow as a Business Analyst focused on AI to redefine business processes. Your role will involve scoping and prioritizing AI use cases to unlock efficiency and effectiveness across teams. As a crucial player in integrating AI into business functions, you will gather requirements, facilitate workshops, and help articulate business cases that demonstrate impact.

Your knowledge of process redesign and AI capabilities will support stakeholders in addressing their needs through innovative solutions. This position blends technical acumen with strategic consulting to foster AI adoption within organizations. Key Responsibilities: • Conduct interviews and workshops for requirement gathering • Facilitate diagnostic and scoping workshops with clients • Help track platform value and governance cadence • Map out existing processes and design future state • Write user stories and acceptance criteria for AI use cases Requirements: • 2-5 years experience in business analysis or process consulting • Proficiency in user story creation and business rules • Familiarity with applied AI in business settings • ServiceNow knowledge across functional modules • Strong communication and facilitation skills Leverage your analytical skills to shape AI initiatives effectively at ServiceNow. #J-18808-Ljbffr