Business Analyst
Stanley House Consulting
Job Description
Our banking client is looking for an experienced Business Analyst with specific experience in CDD, KYC and Customer journey.
In summary, a large, group based, transformation programme is now in-flight looking to drive automation, digital service improvement and efficiencies end to end. As part of this programme, they require a couple of experienced BA's with direct knowledge of customer journey improvement covering digitization/automation, improved due diligence (CDD KYC etc).
Hybrid/remote role working from home with occasional need to be in office (assume 2 days per week initially)
c. £600 per day (inside IR35)
Key experience and skills:
- Qualified Business Analysis with specific Retail Banking / Customer Journey Experience
- Experience of CDD/KYC review and implementation
- Digitization and Automation of Banking processes
- Strong analytical and problem-solving capabilities
- Excellent stakeholder management and communication skills
- Ability to work independently and take ownership of requirements and analysis activities