Business Analyst

'Safe journeys, every time'. This is what we strive for at Safe Transport Victoria (ST Vic).

As the safety regulator for commercial passenger vehicles, buses and maritime, what we do impacts the everyday lives of Victorians. Our role is to work with these industries and the communities they serve to ensure a transport system that inspires confidence for users.

We are focused on creating impact by being an intelligence-led regulator, agile to technological disruptions in the market and highly responsive to community expectations and needs.

We are also in the business of thinking big. We are reimagining what's possible in how we regulate, and we welcome those who are interested in reshaping and redefining how we work.

Safe Transport Victoria is committed to building a culture of ‘working as one'. This means our people share openly, question respectfully and build together. This also means we invest in our people and provide personal and professional development programs to create a workforce that is empowered, innovative and adaptable.

About the Role

Reporting to the IT Program Manager, the Business Analyst plays a key role in a significant delivery program at ST Vic, shaping requirements, translating business needs and supporting the delivery of practical solutions.

Working closely with stakeholders, project teams and technical specialists, the role brings clarity to complex problems, develops high-quality analysis artefacts and helps create strong foundations for successful delivery.

The responsibilities of the Business Analyst will include, but are not limited to:

• Driving business analysis activities to define business needs and requirements
• Facilitating workshops and stakeholder discussions to gather insights and build alignment
• Translating business needs into user stories, acceptance criteria and clear documentation
• Analysing current and future state processes and identifying improvement opportunities
• Supporting backlog refinement and delivery planning in an agile environment
• Preparing high-quality analysis artefacts, including process maps and requirements documentation
• Working across business and technical teams to manage risks, dependencies and impacts
• Supporting testing, implementation and transition into business-as-usual operations.

Demonstrated experience delivering business analysis in digital, technology or transformation environments, including discovery, requirements definition and documentation.

Experience working in agile teams, facilitating workshops, engaging stakeholders and contributing to delivery outcomes in a collaborative and fast-paced environment will be highly regarded.

To access the Position Description, click here Business Analyst

About You

The successful candidate will be a capable and adaptable business analyst with strong communication skills, sound judgement and a practical approach to problem-solving.

A collaborative mindset, strong stakeholder engagement skills and the ability to turn complexity into clear, actionable outcomes will be important in this role.

Qualifications

• Tertiary qualifications in Business, Information Technology or a related discipline are desirable.
• Professional Business Analysis and/or Agile certifications, such as CBAP, CCBA, SAFe or Lead Agile, are highly desirable
• Equivalent professional experience may also be considered.

Further Information

For a confidential discussion, please contact Andrew Lambert, IT Program Manager via email **************@safetransport.vic.gov.au or mobile 0408997***.

It is an inherent requirement of this position that the employee is ready, willing, and able to perform work outside their ordinary place of residence, including at ST Vic workplaces.

What we offer you?

ST Vic is committed to building a culture of flexible work arrangements, providing professional development programs and supporting ways of working that help employees balance work and life. We welcome applicants from a diverse range of backgrounds, including veterans, people who identify as Aboriginal and Torres Strait Islander, have a disability, are from varied cultural backgrounds and those who identify as LGBTIQ+.

A Workplace committed to safety and wellbeing

ST Vic is committed to providing a safe and healthy workplace for all its people, including contractors and visitors. We have a strong focus on initiating wellness events for our people to foster a sense of enjoyment and positive mental health. In some instances, ST Vic also offers flexible working arrangements.

Diversity and Inclusion

ST Vic's broad diversity program enables us to attract, recruit, retain and develop a diverse workforce to foster greater innovation, greater customer connection and increased wellbeing and satisfaction.

Learning and Development

We want you to grow, develop and learn with us! ST Vic provides you with access to a range of internal and external learning and development opportunities to support your performance in your role and further your career aspirations.

Applications close at midnight 18 August 2026

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