Business Analyst, Operations

Business Analyst, Operations Canaccord Genuity (CG) is looking for a Business Analyst, Operations to join their team. This BA role will work on change initiatives that are key for improving processes and systems that support CG’s business growth and improve services from the Operations group. Salary Range: $90,000 - $105,000 Responsibilities Work with key stakeholders to develop a solid knowledge base of business services, products and processes.

Investigate, analyze and document business process and system change requirements. Perform workflow analysis that identifies change improvement solutions. Ensure priorities are identified and the information system opportunities and/or needs of the business unit are clearly documented and put forward for approval in an orderly and timely manner.

Interface with external vendors and the IT development team, ensuring detailed business requirements to support development are communicated clearly between developer and end user. Elicit requirements using interviews, document analysis, requirements workshops, business process analysis, use cases or user stories. Prepare test plans and document test scripts for validating that developed solutions accurately address identified requirements.

Participate in project delivery, including testing, training, defining and documenting procedures/policies to ensure successful system and process change implementations. Skills & Qualifications 3-5 years of business analysis experience, preferably in the financial investment industry. Strong working knowledge of operational teams supporting both a Capital Markets and Wealth Management brokerage entity.

Strong analytical and problem‑solving skills. Mature, highly motivated, and excellent interpersonal skills. Advanced Excel skills and proficiency with Microsoft Desktop products.

Skilled in business process redesign with complex business models and technology. Ability to work effectively independently and within a team environment, managing multiple projects and meeting deadlines. Excellent communication and facilitation skills, with an ability to grasp abstract concepts.

Post‑secondary education/certification in business related and technical disciplines. Experience with Dataphile software applications, corporate reporting (Executive or Enterprise Information Systems), Power BI applications and an understanding of SQL queries is an asset. EEO Statement We strongly encourage applications from all qualified individuals regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. #J-18808-Ljbffr