Business Analyst for ServiceNow Solutions

Join Compugen as a Business Analyst focusing on ServiceNow solutions in Canada. This role emphasizes IT service management and creating optimized processes for success. In your capacity as a Business Analyst, you will collaborate with diverse stakeholders to collect essential requirements while ensuring they align with the company's goals.

Your deep knowledge of ITIL processes and infrastructure technologies will guide the analysis, design, and enhancement of ServiceNow implementations, specifically within CMDB and CSDM functionalities. Key Responsibilities: • Gather and analyze business and technical requirements • Facilitate stakeholder workshops to define specifications • Assist in CMDB and CSDM design and implementation • Collaborate with developers for scalable solutions • Analyze ITSM and ITOM processes for improvements Requirements: • At least 5 years of experience with ServiceNow • Strong understanding of ITIL processes and Configuration Management • Experience in Agile work environments, including ServiceNow Agile 2.0 • Proficient documentation and stakeholder management skills • ServiceNow certifications are welcomed Leverage your problem-solving skills to drive impactful solutions at Compugen. #J-18808-Ljbffr