Business Analyst (Commercial Insurance)

Business Analyst (Commercial Insurance) Location: Midlands (Hybrid) Salary: £80,000 – £85,000 per annum + benefits Urgent requirement- we are partnering with a leading organisation within the Property & Casualty insurance sector to identify an experienced Business Analyst with strong Commercial Lines / Underwriting experience. This role sits within a major transformation programme focused on modernising underwriting and policy administration capabilities across the mid-market commercial insurance segment. You will work closely with business stakeholders, underwriters, and technology teams to translate complex underwriting processes into high-quality requirements and deliver solutions that support underwriting, rating, policy administration, and claims capabilities.

Key Responsibilities Engage with business and IT stakeholders to capture, analyse, and document detailed requirements for insurance solutions Support agent and underwriter user journeys, including workflows covering risk intake, pricing, underwriting, and policy administration Collaborate with product owners, SMEs, and technical teams to ensure solutions align with agreed scope and business requirements Document functional, UI, and product requirements using industry-standard methods Support configuration of rating logic and business rules across underwriting and policy administration workflows Conduct functional testing, troubleshoot issues, and work with teams to ensure timely resolution before deployment Assist with UAT coordination, solution demonstrations, and impact analysis for scope changes Provide clear documentation, walkthroughs, and knowledge transfer to internal teams and stakeholders Contribute to change management activities, including risk, impact, and priority assessments Requirements 10+ years’ experience working as a Business Analyst within P&C BA experience with commercial insurance and an SME focus (please outline clearly on CV) Proven experience gathering requirements to implement underwriting workbench solution Strong ability to bridge business and technical teams with minimal supervision Excellent documentation, analytical, and stakeholder communication skills Able to work hybrid in West Midlands area Max 4 weeks notice