Business Analysis Advisor

Coast Mountain Bus Company (CMBC) is a leading transit operator in Metro Vancouver, managing a diverse fleet of buses and ferries. This role focuses on facilitating and optimizing technology service delivery between CMBC business units and TransLink’s Business Technology Services. Responsibilities Facilitates and optimizes technology service delivery between CMBC business units and TransLink’s Business Technology Services.

Serves as the operational point of contact for intake, triage, prioritization, escalations, and stakeholder communications at CMBC. Aligns CMBC business requirements with technology products and services currently provided by Business Technology Services (BTS), and identifies requests that represent new, unique or emerging needs not met by existing internal solutions. Proactively recommends improvements, efficiencies, and technology‑enabled solutions tailored to departmental needs.

Collaborates with stakeholders to understand business objectives, assesses how technology can support desired outcomes, defines business requirements, and evaluates value, impact, risks, and required investment. Prepares CMBC‑specific business case information demonstrating alignment with strategic objectives, documents requirements and findings, and recommends viable business solutions. Translates technical concepts into clear, business‑focused language for stakeholders with varying levels of technical understanding.

Leads and supports CMBC initiatives and projects that use existing enterprise technologies such as Microsoft Power Platform, providing process and planning expertise to business leaders. Prepares and delivers professional presentations, business reports, and training materials to ensure successful adoption of technology solutions by business stakeholders and their teams. Qualifications Minimum education: Bachelor’s degree in Business Administration or Computer Science.

Six (6) years of information technology and business analysis experience in a complex enterprise environment, managing multi‑stakeholder projects. Advanced communication skills, both written and oral. Strong analytical and technical skills with the ability to advise and guide business leaders.

Excellent facilitation, negotiation, and interpersonal skills suited to a multi‑stakeholder environment. In‑depth knowledge of current technology in the marketplace, solid working knowledge of enterprise systems and solutions, and sound knowledge of the Microsoft Power Platform. Benefits Work schedule: 37.5 hours per week.

Hybrid work arrangement (on‑site and remote within B.C.). Compensation: Salary range $84,480 – $126,720 per annum, based on education, experience, skills, and qualifications. Total compensation includes Extended Health, Dental, Transit Pass, and enrollment in the Public Service Pension Plan.

Equal Employment Opportunity Coast Mountain Bus Company is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+, and persons with disabilities to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. #J-18808-Ljbffr