BizOps Analyst (San Francisco Bay Area)

We’re looking for a BizOps Analyst at a Series-B HRTech startup to embed with the delivery team and arm them with the data and insights they need to perform at a high level. This is a data-first role. You’ll spend most of your time in SQL and dashboards, translating raw data into clear insights that drive decisions.

Build and maintain Metabase dashboards that track SPL team performance, funnel health, and delivery metrics Own ad hoc analysis for delivery leadership and team — answering questions about what’s working, what’s not, and why Dig into data trends across the book of business: patterns in role success rates, impact of boosts and signing bonuses, recruiter supply dynamics Arm SPLs with data-backed insights they can use in their day-to-day — during intake calls, business reviews, and client conversations Leverage AI tools (Claude, internal tooling) to accelerate analysis and automate workflows for the Delivery team Write SQL to analyze marketplace performance: funnel conversion, supply-demand imbalances, cohort behavior, liquidity Help define, track, and evolve core marketplace metrics across the business Partner with data and engineering to improve data models, instrumentation, and metric definitions Leverage AI tools (Claude, internal tooling) to accelerate analysis and automate workflows 2–4 years of experience, ideally combining structured problem-solving (consulting or similar) with hands-on analytics at a marketplace ~ Advanced SQL skills — you’re comfortable writing queries against large, messy datasets ~ Strong Excel/Sheets skills and comfort building models, pivot tables, and ad hoc analyses ~ Sharp analytical thinking: able to go from ambiguous question → structured approach → clear recommendation ~ Familiarity with BI tools like Metabase, Looker, or Tableau ~