Bilingual EDI & AS400/RPG Analyst/Developer

Role: Bilingual EDI & AS400/RPG Analyst/Developer Skills Required: • Bilingual proficiency in English and French • Experience on AS400 programming- RPGLE, RPG, SQL, CL, CLLE • Proficiency with EDI and experience with TrueCommerce, SPS Commerce, Intertrade and TrustedLink • Understand of Batch processing • Exposer to Debug, ROBOT SCHEDULER • Free Format SQL programming • Providing production support and development to applications running in batch and handling job abends Good to have skills: • Familiarity with Octopus, ServiceNow (or any other ITSM tool) Roles & Responsibilities: • Diagnosis and Resolution of EDI issues and other incidents • Handling of daily EDI transactions • Generate outbound EDI-ready data, consume inbound EDI data to update ERP tables • New EDI partner onboarding and certification using TrueCommerce, TrustedLink, SPS Commerce, Intertrade, iTrade, etc. • Acknowledge receipt and start to investigate, diagnose, and analyze the L3 application incident • Cooperate with client group for investigation diagnosis and analysis of L3 application incident • Provide temporary solution or a permanent solution to the incident which eliminates the root cause of the incident • Documenting and Reporting • For a Priority 1 or Priority 2 Incident, following receipt of incident, till the resolution of that incident. The L3 support team needs to provide updated reports to client by sending an e-mail at least once every 60 minutes • For each incident received in Incident/Change/Problem Management the Support team will update Incident/Change/Problem Management with detailed description of the L3 application incident resolution achieved for the sa