Bilingual Customer Experience Representative (Occasional) - Dieppe - C$22.4 An Hour

Customer Experience Representative (Occasional)
Cannabis NB is New Brunswick's trusted retailer for the responsible, safe, and educational delivery of cannabis products across the province.

Our Mission
To deliver a world-class customer experience rooted in knowledge, care, and safety. To provide access to quality-assured products while empowering customers through meaningful conversations and accurate information. To support public education and harm reduction by promoting socially responsible cannabis use across the province.

About the Role
As a Customer Experience Representative, you'll be part of a collaborative, customer-focused team. You will:

Welcome customers and support them in finding products that fit their needs

Engage in thoughtful, consultative conversations to understand preferences

Share clear, accurate information about our products

Promote safe, socially responsible consumption

Build your expertise through continuous training and learning

Qualifications

Are inquisitive and eager to learn, adapting positively as the industry evolves

Take a customer-focused approach, actively listen, and communicate with confidence

Enjoy working as part of a supportive, collaborative teamAre committed to social responsibility and public education

Are professional, dependable, and flexible with days, evenings, and weekends

Are 19 years of age or older

Are bilingual in both official languages (required)

Have post-secondary education (asset)

Bring supervisory experience (asset)

Benefits

$22.38 per hour (inclusive of 4% vacation pay and 4% holiday pay)

Flexible, occasional hours (no minimum guaranteed)

Employee Assistance Program

$1000 Health Spending Account after successful completion of a 6-month probationary period

Opportunities for continuous learning, skill-building, and professional development

Cannabis NB is proud to be an equal opportunity employer. We are dedicated to reflecting the diverse communities we serve and strive to maintain an inclusive environment where employees feel safe, respected, and supported.

#J-18808-Ljbffr