Automation & Intent Analytics Manager

SiriusXM Radio, Inc. is seeking a Manager, Automation & Intent Analytics to lead automation performance analytics across AI, chatbot, and self-service flows. You will collaborate with CX, Product, and WFM teams to enhance customer experience while optimizing efficiency. The ideal candidate will have over 5 years of experience in analytics and automation management, with expertise in IVR and chatbot measurement.

A base salary of $97,000 - $115,000 is offered depending on qualifications. #J-18808-Ljbffr