ATB Manager, Client Experience

Lead client-focused workplace initiatives at ATB as a Manager of Workplace Experience. This fully onsite role emphasizes exceptional service delivery while managing a talented team in Edmonton. Reporting to the Director of Workplace Operations, you will take charge of a diverse team dedicated to enhancing client interactions within the workplace.

Your leadership will focus on managing service details, vendor relationships, and operational budgets, ensuring a sophisticated user experience throughout. Key Responsibilities: • Supervise and develop team talents while fostering collaboration • Elevate client services through strategic hospitality initiatives • Manage vendor contracts and oversee budget accountability • Lead and document optimization projects enhancing workplace experiences • Ensure efficient service request management across facilities Requirements: • Minimum 5 years of experience in a managerial capacity • Proven skills in workplace or office services • Strong leadership and interpersonal communication abilities • Proficient in relevant technology and project management tools • Strategic thinker with excellent problem-solving capabilities Shape the future of workplace excellence at ATB, ensuring superior service and memorable experiences for all users. #J-18808-Ljbffr