Associate Consultant - Officer - Charles River Development

The Associate Consultant Development Program at Charles River Development (CRD) is focused on hiring, training and retaining new Associate Consultants. Operating under our Implementation umbrella out of our Burlington, MA headquarters, Associates at CRD are responsible for fulfilling the job responsibilities for each assigned rotation (2 in total) for an approximate 12 month period. They will generally work with the Technical Support and Product Management teams, complete product, technical and company training, and will be assigned a direct mentor for the term of their rotational program.

The program is designed to introduce early‑career colleagues to different client services business problems and to help prepare them for a full‑time role as an Implementation Consultant (IC) or Technical Implementation Consultant (TIC). Associates will end up in a full‑time consulting position as an IC or TIC upon completion of the rotational development program. Responsibilities Respond to requests for technical assistance via phone, email or in‑person (remotely or on‑site).

Under the Implementation Manager's direct supervision, deliver quality, timely and effective results on requirements gathering, documentation, workflow analysis and design, configuration, test case development, unit testing and prototyping. Diagnose software issues and recommend the appropriate solution. Engage as a billable team member on 2-3 full‑cycle functional or technical implementation projects by participating in client meetings on site; attending internal meetings, end‑user prototyping and training; and assisting with other assigned tasks.

Engage as a team member by shadowing assigned staff on 1-2 implementation or upgrade projects. Analyze problems, answer questions and provide training related to the software. Follow a standard set of procedures when responding to customer requests or inquiries.

Conduct research on questions and issues using available information resources and other product specialists. Keep a detailed log of all customer interactions and prepare resolution reports for issues reported by the customer. Develop in depth knowledge of the following modules in the application: Blotter, Manager Workbench, Compliance and Post Trade.

Develop technical skills to conduct data mapping, upgrades and basic interface configuration. Complete other related tasks as assigned. What We Value Strong analytical skills Strong problem‑solving skills Solutions focused Customer and team‑oriented Demonstrated successful leadership skills Strong prioritization and time‑management skills Ability to effectively engage both internal and external partners Knowledge of technical tools, including ETL Tools, SOAP/SML, RDBMS (Oracle, MS SQL Server or Sybase), Java and C# programming, Windows and UNIX (Solaris and Linux), SCM (Subversion or Perforce a plus), PERL, R, ability to read/write DTDs Education & Preferred Qualifications Bachelor degree or higher from a leading college or university Course of study in Computer Science, Engineering, Analytical Finance, Economics or other technical or analytical fields of study; Bachelor's degree in Computer Science highly preferred Interest, exposure, background and/or internship experience in financial/software services industry Additional Requirements Associates must be willing to travel on average 30‑40% to customer sites as a full‑time Implementation or Technical Implementation Consultant.

Benefits Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to a flexible Work Program to help match your needs, and our wealth of development programs and educational support will help you reach your full potential.

Salary Range $70,000 - $118,750 Annual Equal Opportunity Employer State Street is an equal opportunity and affirmative action employer. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Job ID R-783650 #J-18808-Ljbffr