Assistant Manager

Are you someone who enjoys leading from the front, supporting people and making things happen day to day? At Boots, being an Assistant Manager means creating a team and environment that customers and patients trust – somewhere they feel welcome, looked after and want to come back to. Guided by our purpose “With You. For Life.”, you’ll play a key role in bringing that to life, supporting your team to deliver care that really makes a difference to customers and colleagues in the moments that matter. You’ll lead and support your team day to day – setting clear expectations, coaching individuals and helping them grow – while also taking ownership of how things run. From helping a customer find the right solution, to supporting safe and compliant pharmacy services, to driving the standards and results behind the scenes, you’ll be at the heart of it all. What you’ll be doing Lead your team to deliver strong performance while providing great care to customers and patients Create a positive, supportive team environment where people feel confident, capable and motivated Coach, develop and line manage your team through regular conversations, feedback and clear expectations and goals Be responsible for the day-to-day running of the store, including planning, scheduling, staffing and prioritising workload Maintain high standards across the store – ensuring it is clean, safe and easy to shop Take ownership of stock availability, cost control and loss prevention Ensure the store is always safe, legal and compliant by completing audits, checks and risk assessments Use data, reports and in-store insight to identify opportunities and take action Lead the store confidently in the absence of the Store Leader, taking accountability for decisions and performance What you’ll need to have (our must-haves) Experience leading a team in a customer-facing environment Proven ability to take ownership of performance and drive a team to deliver results Able to inspire and coach others, and manage performance Strong organisational skills, including planning rotas, managing absence and prioritising workload A clear understanding of the importance of compliance, safety and operational standards A collaborative personality, able to succeed in a team‑centered environment Confidence using systems, reports and data to make decisions Passionate about delivering both excellent customer care and commercial outcomes It would be great if you also have Experience line managing Experience managing store operations such as stock, loss prevention or audits Experience working in a pharmacy, healthcare or regulated retail environment NVQ2 in Pharmacy Services (or other UK equivalent) or willingness to work towards a Pharmacy qualification Where your brilliance can take you As an Assistant Manager, you’re perfectly positioned to build your leadership capability and take your next step. This could mean moving into a larger or more complex store, stepping into a specialised assistant manager role – Operations, Beauty or Pharmacy – deepening expertise while growing leadership impact. You could also progress into senior roles such as Deputy General Manager, or into Store Manager, leading your own store.

Beyond stores, opportunities exist across Commercial, HR, Marketing, Buying, Strategy, Finance and Supply Chain teams. We’ll give you the tools, training and support to be brilliant with Boots. Rewards designed for you Boots Retirement Savings Plan Generous employee discount across Boots and partner brands Discretionary annual bonus Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting Flexible benefits scheme – holiday buying, gym discounts, life assurance and more 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme Find out more at http://boots.jobs/rewards At Boots, we’re proud to be an equal opportunity employer We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time. #J-18808-Ljbffr