Assistant Manager

Assistant Manager Duties Customer Service Excellence – Maintain high levels of customer satisfaction by handling queries, resolving complaints, and ensuring excellent service delivery. Supporting Daily Operations – Assist the Manager in overseeing the day‑to‑day running of the business, ensuring smooth and efficient operations. Team Supervision & Development – Support in training and managing staff, fostering a positive and high‑performing work environment.

Stock & Resource Management – Monitor inventory levels, order supplies, and ensure the business has the necessary resources to operate effectively. Compliance & Health & Safety – Ensure the team adheres to company policies, industry regulations, and health & safety standards at all times. Required Skills Leadership & Teamwork – Ability to lead, support, and motivate a team while working collaboratively to achieve business goals.

Communication Skills – Strong verbal and written communication skills to interact effectively with staff, customers, and stakeholders. Problem‑Solving & Decision‑Making – Capability to handle challenges, resolve issues efficiently, and make sound decisions under pressure. Time Management & Organisation – Excellent ability to prioritise tasks, manage workloads effectively, and maintain attention to detail.

Customer Service Skills – A strong focus on delivering outstanding customer service, handling queries, and ensuring customer satisfaction. Benefits Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues Employee Assistant Programme Extra annual leave days gathered through service Access to our 24/7 Employee Assistance Program Promotion of a healthy work / life balance Plus so much more! Applying for Signature If this sounds like something you want to be a part of, apply today by sending in your CV.

Signature Group have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more. Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended. #J-18808-Ljbffr